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Home » Articles » Private: Merkle report: Customer Experience Imperatives

Merkle report: Customer Experience Imperatives

by GLO
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This is the first of multiple reports we’ll be publishing to reveal and assess the data we gathered in Q4 of 2023, exploring both consumer and business decision makers’ perceptions and attitudes toward customer experience. The comprehensive research conducted shows that on average, only 2.5 sources of information influence a…

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