Location: London, England, United Kingdom. Click inside to apply.
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LEGO Group
Job Description
This is a phenomenal opportunity to join our strong and growing Global LEGO Retail Category Management and Promotions team, as one of our Global Promotions Managers.
You will play a pivotal part in creating compelling promotions to improve long-term shopper and membership relationships, supporting our program goals. The ambition is to, through membership loyalty and retention, drive customer loyalty, profitability, and offer a point of differentiation for LEGO Retail.
Core Responsibilities
With a greater emphasis on (loyalty/retention) and personalised offers, this role will manage the following;
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Manage promotions to support shopper retention through personalised offers for LEGO Insider members (Loyalty program) and other shopper groups.
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Manage Shopper Lifetime Value of cohorts by defining promotions investment for different shopper groups, to support acquisition/retention with optimised cost investments.
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Focus on long-term shopper relationships, to increase member loyalty and retention, drive profitability, and gain a competitive edge in the retail landscape.
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Support an improved shopper experience through relevant, personalised offers, to offer a point of differentiation for LEGO Retail.
Do you have what it takes?
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Proven experience in the field of Marketing.
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Validated experience in Promotions with a focus on CRM/Loyalty is a plus.
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Track record of designing and rolling out Marketing Plans.
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Proven ability to apply analytical and creative thought.
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Solid strategic and comprehensive end-to-end thinking.
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Strong interpersonal and collaborative skills with the ability to build, foster strong relationships with cross-functional and international team.
Play your part in our team succeeding
We are seeking an individual that will oversee promotions, catering specifically to LEGO insider members and other shopper segments. This role’s primary objective is to enhance shopper retention by crafting personalised offers.
The focus is on nurturing enduring shopper relationships, fostering member loyalty, maximising profitability, and ultimately securing a competitive advantage within the retail landscape.
Through the delivery of relevant, personalised, and automated offers, this role will significantly contribute to an elevated shopper experience, establishing LEGO Retail as a beacon of differentiation in the market.
What’s in it for you?
Here are some of what to expect:
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Family Care Leave – We offer enhanced paid leave options for those important times.
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Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
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Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
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Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.
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Bonus – We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.
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Your workplace – When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
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