Location: Essen, Germany. Click inside to apply.
(Image Source)
Aldi
Job description (translated)
Your Tasks
- Comprehensive expansion and further development of an international loyalty program, including support during rollout in ALDI Nord countries.
- Continuous derivation of measures to further develop the loyalty program, ensuring a positive customer experience and enabling targeted customer development in digital channels.
- Targeted analysis and enhancement of loyalty promotion mechanisms, integrating them with CRM, personalization, and engagement operations for optimal customer interaction and retention.
- Definition and implementation of sales, communication, and promotion activities for the loyalty program.
- Collaborative, interdisciplinary work across all internal and external interfaces, particularly with the international and national departments for marketing, sales, category management, legal, and data protection.
Your Profile
- Completed studies with a focus on economics or a comparable qualification.
- Relevant professional experience in the area of customer loyalty and/or CRM in the industry or retail sector.
- Experience with loyalty programs and mechanisms, CRM, and marketing activities.
- Passion and ability to develop and implement customer loyalty in an omnichannel context.
- Expertise in the current competitive landscape, with an overview of innovations and solutions for further developing loyalty programs.
- Strong customer understanding and insight into customer needs.
- Strong analytical skills, decisiveness, and pragmatism, with the ability to quickly implement ideas.
- You are a team player.
- Very good German and English language skills, both written and spoken, with additional language skills being an advantage.
What We Offer
- An attractive salary and 30 vacation days (full-time).
- Flexible working hours and the possibility of partial remote work.
- Mobility benefits, such as free e-charging or the Deutschlandticket.
- A wide range of offerings in the “Healthcare & Prevention” sector.
- A modern work environment on the new ALDI Nord Campus with a company restaurant and fitness pavilion.
- A high degree of creative freedom with the opportunity for personal development.
- Unbeatable team spirit in a high-performance work environment.
- A secure job with the inventor of the discount concept.
Contact
ALDI Einkauf SE & Co. oHG
Eckenbergstraße 16b
45307 Essen
About Us
The ALDI Nord group of companies is one of the leading food retailers. With a tradition of over 110 years, ALDI stands for the invention of the discount concept. Our mission is to provide people everywhere, anytime with what they need for their daily lives: quality products at a low price—simple and fast. This also includes making shopping as easy as possible for our customers. We give our best every day to achieve this and continuously reinvent ourselves. United talent and commitment—this is the POWER with which we write our success story. Across Europe, in 8 countries, with around 5,400 stores and more than 91,000 employees. We are: Simply ALDI. Powered by people.
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Original text:
Das sind deine Aufgaben
- Umfassender Ausbau und Weiterentwicklung eines internationalen Loyalty Programms inklusive Rolloutbegleitung in die ALDI Nord Länder
- Kontinuierliche Ableitung von Maßnahmen zur Weiterentwicklung des Loyalty Programms, um ein positives Kundenerlebnis sicherzustellen und gezielte Kundenentwicklung in den digitalen Kanälen zu ermöglichen
- Gezielte Analyse und Weiterentwicklung der Loyalty Promotion Mechaniken und Verknüpfung mit CRM, Personalisierung sowie Engagement
- Operations für die bestmögliche Kundeninteraktion und -bindung
- Definition und Umsetzung von Sales-, Kommunikations- und Promotionsaktivitäten für das Loyalty Programm
- Vernetztes, interdisziplinäres Arbeiten über alle internen und externen Schnittstellen hinweg, insbesondere mit den internationalen und nationalen Fachbereichen Marketing, Sales, Category Management, Legal und Data Protection
Das bringst du mit
- Abgeschlossenes Studium mit wirtschaftswissenschaftlichem Schwerpunkt oder einer vergleichbaren Qualifikation
- Relevante Berufserfahrung im Bereich Customer Loyalty und / oder CRM auf Industrie- oder Handelsseite
- Erfahrung mit Loyalty Programmen und Mechaniken, CRM- und Marketingaktivitäten
- Leidenschaft und Fähigkeit Customer Loyalty in einem Omnichannel Kontext zu entwickeln und umzusetzen
- Expertenwissen zur aktuellen Wettbewerbssituation, Überblick über Innovationen und Lösungsansätze zur Weiterentwicklung von Loyalitätsprogrammen
- Hohes Kundenverständnis und Sicht für Kundenbedarfe
- Starke Analysefähigkeit, Entscheidungsfreudigkeit und Pragmatismus mit der Fähigkeit zur schnellen Umsetzung von Ideen
- Du bist ein Teamplayer
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, weitere Sprachkenntnisse von Vorteil
Das bieten wir dir
- Ein attraktives Gehalt sowie 30 Urlaubstage (Vollzeit)
- Flexible Arbeitszeiten und die Möglichkeit für anteiliges mobiles Arbeiten
- Mobilitätsbenefits wie zum Beispiel gratis E-Tanken oder das Deutschlandticket
- Vielfältige Angebote im Bereich “Healthcare & Prevention”
- Ein modernes Arbeiten auf dem neuen ALDI Nord Campus mit Betriebsrestaurant und Fitnesspavillon
- Ein hohes Maß an Gestaltungsspielraum mit der Möglichkeit der persönlichen Weiterentwicklung
- Unschlagbare Teampower in einem leistungsstarken Arbeitsumfeld
- Einen sicheren Arbeitsplatz beim Erfinder des Discounts
Kontakt
ALDI Einkauf SE & Co. oHG
Eckenbergstraße 16b
45307 Essen
Über uns
Die Unternehmensgruppe ALDI Nord ist einer der führenden Lebensmitteleinzelhändler. Mit einer Tradition von über 110 Jahren steht ALDI für die Erfindung des Discount-Prinzips. Unsere Mission ist es, Menschen überall und jederzeit mit dem zu versorgen, was sie für ihr tägliches Leben brauchen: qualitative Produkte zum niedrigen Preis – einfach und schnell. Dazu gehört auch, das Einkaufen für unsere Kundinnen und Kunden so einfach wie möglich zu machen. Dafür geben wir jeden Tag unser Bestes und erfinden uns immer wieder neu. Vereintes Talent und Engagement – das ist die POWER, mit der wir Erfolgsgeschichte schreiben. Europaweit in 8 Ländern mit rund 5.400 Filialen und mehr als 91.000 Mitarbeiterinnen und Mitarbeitern. Wir sind: Einfach ALDI. Powered by people.
Source: Aldi
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