The updated AZAL Miles program offers significantly more features and benefits than before, aligning with modern digital trends and customer expectations. The new slogan, “More miles, more skies” (translated from “Fürsətləri səmada tutun”), reflects the program's expansion and focus on greater value for travelers.
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Azerbaijan AirlinesAzerbaijan’s national airline, AZAL, has fully revamped and rebranded its AZAL Miles loyalty program, alongside a major upgrade of its customer account platform. These enhancements are part of a broader transformation aimed at boosting service quality and reinforcing AZAL’s presence in the global aviation market.
The updated AZAL Miles program offers significantly more features and benefits than before, aligning with modern digital trends and customer expectations. The new slogan, “More miles, more skies” (translated from “Fürsətləri səmada tutun”), reflects the program’s expansion and focus on greater value for travelers.
As part of this transformation, the AZAL customer account has also been modernized, providing a seamless and fully digital experience. Passengers can now manage everything—from booking flights and buying tickets to handling their miles—entirely online. This digital upgrade makes it easier and more convenient to engage with the loyalty program.
Highlights of the New AZAL Miles Program:
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Expanded privileges and more efficient mile accrual and redemption.
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Exclusive offers are easier to access.
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Two new membership tiers introduced: Silver and Elite, in addition to Classic, Gold, and Platinum.
Key Benefits for All Tiers:
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Preferred seat selection (front of cabin or extra legroom).
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Free baggage allowance.
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Airport lounge access.
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Fast Track services.
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Complimentary cabin upgrades.
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Free changes to award tickets.
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Priority check-in, boarding, and baggage handling.
New Features Introduced:
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Family accounts to pool miles from household members.
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Unlimited award tickets, with no redemption cap.
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Mile transfers between members.
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Option to buy miles for yourself or others.
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Status point purchase under specific conditions.
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Convert flight miles into status points for additional rewards.
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Mile recovery option for expired miles.
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Special rewards including Welcome miles, status upgrades, and Birthday miles.
Special Launch Privileges:
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All flight miles have been extended until August 2027, regardless of their original expiration.
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Status points are now based on the last 20 months of flights, rather than just 12.
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300 Welcome miles are awarded to every member after their first post-launch flight.
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Members retain or upgrade their previous tier status—e.g., Gold members now receive at least Silver status, and Platinum members retain at least Gold.
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Existing members from Classic, Gold, and Platinum tiers are eligible for upgrades to Elite status, based on past flight activity.
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The program is open to all adults (18+) and children aged 2+ (with parental registration).
For full program details and FAQs, visit: www.azal.az/ru/azal-miles/discovery/faq.
These comprehensive updates to AZAL Miles and the customer account platform represent two key pillars of AZAL’s strategy to elevate the travel experience and embrace digital innovation.
Source: Azerbaijan Airlines
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