Japan Airlines (JAL) is set to enhance its inflight Wi-Fi service to improve the travel experience for passengers. Beginning October 1, 2024, the inflight Wi-Fi service will be expanded for both international and domestic flights
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Japan Airlines (JAL)Japan Airlines (JAL) is set to enhance its inflight Wi-Fi service to improve the travel experience for passengers. Beginning October 1, 2024, the inflight Wi-Fi service will be expanded for both international and domestic flights as follows:
International Flights
Currently, inflight Wi-Fi service is available for a fee, except for First Class passengers. However, starting October 1, 2024, it will be offered for free across all classes:
Applicable Flights: All JAL international flights (excluding code-share flights)
Starting Date: October 1, 2024, for flights departing from Japan
Free Usage Time:
- First Class and Business Class: Unlimited (*1)
- Premium Economy Class and Economy Class: 1 hour (*2)
Notes:
Video streaming services, voice, and video calls will not be available. (*1) For unlimited access, an exclusive promotion code is required. (*2) After the free usage time, passengers can continue the service by purchasing a paid plan.
This service expansion enables passengers to easily access inflight Wi-Fi to gather travel information or engage on social media according to their needs.
Domestic Flights
The current free Wi-Fi service will be upgraded to include video streaming services (*3) in addition to the existing web browsing and email text communication.
- Applicable Flights: JAL and JTA operated flights, J-AIR Embraer 190 (E90) operated flights
- Starting Date: October 1, 2024 (Late December for JTA operated flights)
- Service Range: In addition to current services, video streaming services (*4) will be included.
Notes:
Voice and video calls are not available. (*3) Streaming will allow content to play without needing to download it to the device. (*4) Only content contracted by the passenger will be accessible on flights equipped with individual screens (A350, 787-8), due to system limitations on the sites that can be accessed.
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Additionally, passengers will soon have access to the news site ‘TBS NEWS DIG Powered by JNN,’ featuring news from 28 JNN stations, in partnership with TBS and JNN NEWS DIG, scheduled for the second half of 2024.
These enhancements will provide an inflight experience that closely resembles being on the ground.
The JAL Group also plans to introduce the Boeing 737-8 aircraft in fiscal 2026, which will feature the latest inflight Wi-Fi system. This advanced system will offer lower latency and higher capacity, ensuring faster and more comfortable connectivity for passengers.
Continued efforts will be made to expand and enhance inflight Wi-Fi services, making the onboard experience more meaningful and tailored to passenger needs. Expect further improvements in future inflight services.
Source: Japan Airlines
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