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Home » Articles » Landmark Group Launches Retail Media Division to Enhance Customer Engagement and Support Partner Brands

Landmark Group Launches Retail Media Division to Enhance Customer Engagement and Support Partner Brands

by GLO
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Landmark Group has unveiled Landmark Reach, a cutting-edge retail media division aimed at creating hyper-personalised customer experiences and boosting marketing capabilities for partner brands. Supported by partnerships with Publicis Group and Yango, this initiative positions Landmark as a frontrunner in the region’s fast-growing retail media space.

Landmark Group

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Landmark Group

A Strategic Expansion into Retail Media

In a bold move to stay ahead in the evolving digital commerce space, Landmark Group, the leading omnichannel retail and hospitality conglomerate based in Dubai, has announced the launch of Landmark Reach, its new retail media division. The initiative is part of Landmark’s broader strategy to transform its extensive retail network and consumer data assets into a powerful advertising and engagement platform.

With global retail media ad spending expected to grow by over 21.8% in 2024 and projected to surpass $200 billion by 2026, Landmark Reach aims to tap into this booming sector by multiplying digital touchpoints and delivering value-added marketing opportunities for partner brands.

Technology and Partnerships at the Core

To drive this transformation, Landmark Reach has formed launch partnerships with two major players in the marketing and tech space — Publicis Group and Yango. These collaborations enable partners to leverage Landmark’s data-rich customer insights and offer personalised, scalable media solutions to their clients.

“Landmark Reach marks a new milestone for the Group,” said Rahul Jagtiani, Group Director at Landmark Group. “It combines our strengths in customer experience, technology, and first-party data to provide a unique value proposition for partner brands.”

A Full-Funnel Retail Media Ecosystem

Landmark Reach’s offering includes sponsored product ads, on-site display banners, and in-store campaigns, providing a full-funnel advertising experience. The division’s ad-serving platform empowers brands to connect with customers at critical moments in their purchase journey using targeted, measurable, and dynamic ad formats.

According to Sohail Nawaz MBE, Head of Landmark Reach, the goal is to turn every customer interaction — whether digital or in-store — into a meaningful engagement opportunity. “Retail media is the next wave of digital advertising,” he said. “We’re offering our partners a turnkey solution, including SKU-level closed-loop measurement, campaign analytics, and integration with our popular Shukran loyalty program.”

Data Privacy and Personalisation

A key pillar of Landmark Reach’s strategy is delivering personalised campaigns without compromising customer data privacy. By using advanced targeting and consumer segmentation tools, brands can craft precise messages that help guide purchasing decisions, all while maintaining trust and transparency.

This reflects Landmark’s broader focus on customer-centric innovation, integrating commerce, data, and media across its diverse portfolio of brands such as Centrepoint, Max, Home Centre, Babyshop, Splash, and Lifestyle.

With the launch of Landmark Reach, Landmark Group has positioned itself at the forefront of the retail media revolution, offering unmatched opportunities for brands to connect with millions of consumers through a unified, data-driven, and omni-channel platform. As retail media becomes a dominant force in global advertising, Landmark’s latest move signals a powerful evolution in how retailers create value — not just through products, but through partnerships, insights, and meaningful customer engagement.

About Landmark Group

Founded in 1973, Landmark Group has grown into one of the largest retail and hospitality companies in the Middle East, Africa, and India, with over 2,200 outlets and a workforce of more than 53,000 employees. Its reach spans fashion, home, electronics, food, leisure, and fitness sectors, supported by industry-leading logistics operations and a digital-first mindset.

Sourcew: Landmark Group 

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