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Home » Articles » Marriott and LG chose RobotLAB to Revolutionize Hotel Automation

Marriott and LG chose RobotLAB to Revolutionize Hotel Automation

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RobotLAB, a leading name in robotics integration and automation, has announced its exclusive partnership with Marriott International and LG, becoming the sole approved system integrator for LG robotics in Marriott properties. This landmark collaboration ushers in a new era of smart hospitality, using advanced automation to enhance both guest experience and operational efficiency across Marriott hotels.

Marriott International

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Marriott International

RobotLAB Partners Exclusively with Marriott and LG to Revolutionise Hotel Automation

RobotLAB, a leading name in robotics integration and automation, has announced its exclusive partnership with Marriott International and LG, becoming the sole approved system integrator for LG robotics in Marriott properties. This landmark collaboration ushers in a new era of smart hospitality, using advanced automation to enhance both guest experience and operational efficiency across Marriott hotels.

Innovative Robotics Deployed Across Marriott Hotels

As part of this exclusive agreement, RobotLAB is rolling out a range of LG robots throughout Marriott locations, each designed to streamline hotel operations and improve service delivery. The current robotic solutions include:

  • Cleaning robots to maintain high hygiene standards and spotless environments.

  • Room service robots for delivering food, toiletries, and essentials directly to guests.

  • Autonomous delivery robots that navigate hotel corridors to ensure timely service.

  • Elevator-integrated robots that enable smooth, multi-floor movement with no human assistance required.

Scaling Nationwide: Modernising Hospitality from Coast to Coast

RobotLAB’s rollout is already underway, with LG’s high-tech cleaning robots deployed in Washington D.C., Maryland, and Virginia, and upcoming installations planned for Arizona, New Mexico, and California. Operating across 31 service hubs, including locations as far as Hawaii, RobotLAB guarantees comprehensive support, seamless integration, and efficient deployment to ensure that Marriott properties benefit fully from robotic automation.

A U.S. First: LG’s Room Service Robot Debuts at Renaissance Dallas Hotel

A highlight of this partnership is the deployment of the first LG room service robot in the United States, now operating 24/7 at the Renaissance Dallas Hotel. This sophisticated robot travels independently between floors using elevators to deliver room service items and guest requests—offering a contactless, futuristic, and highly convenient guest experience. It not only enhances customer satisfaction but also supports staff by easing workload and boosting efficiency.

RobotLAB: The Chosen Robotics Partner for Marriott Hotels

Selected by both LG and Marriott, RobotLAB now serves as the exclusive provider of LG robotic solutions across Marriott properties. This designation highlights the company’s leadership in the field and ensures every Marriott hotel receives top-tier automation technology, expert integration, and ongoing technical support.

As automation becomes a key priority in the hospitality industry, this exclusive collaboration cements RobotLAB’s position at the forefront of the robotics revolution in hotels.

Addressing Industry Challenges Through Smart Automation

With ongoing labour shortages and rising guest expectations, many hotel operators are actively turning to automationto maintain service quality and improve efficiency. This partnership unites Marriott’s forward-thinking approach, LG’s cutting-edge robotics, and RobotLAB’s unrivalled expertise — collectively delivering solutions that meet the evolving needs of modern hospitality.

“We are honoured to serve as the trusted system integrator for LG robots in Marriott hotels,” said Elad Inbar, Founder and CEO of RobotLAB. “This partnership goes beyond simply deploying robots — it’s about reshaping the hospitality experience by blending reliability, efficiency, and innovation to delight guests and streamline hotel operations.”

Future Outlook: Expanding Intelligent Automation Across the U.S.

Looking ahead, RobotLAB plans to expand its robotics deployment in collaboration with LG and Marriott, bringing automation to more locations nationwide. With demand for smart hospitality solutions on the rise, RobotLAB is committed to providing hotels with access to the most advanced, intelligent robotics technology available.

For more information, visit RobotLAB.com

Source: RobotLAB.com

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