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Home » Articles » ChatGPT Goes Retail: New Search Feature Transforms Online Shopping Experience

ChatGPT Goes Retail: New Search Feature Transforms Online Shopping Experience

by GLO
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The updated ChatGPT now provides users with product recommendations across categories such as fashion, beauty, home goods, and electronics. When users inquire about specific products, ChatGPT responds with detailed product cards featuring images, prices, star ratings, and direct links to purchase pages. These results are generated organically, without the influence of paid advertisements or sponsored content.

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GLO

OpenAI has unveiled a significant update to ChatGPT, introducing a new shopping feature designed to streamline the online shopping experience. This enhancement allows users to search for products, compare prices, and make purchases directly through the ChatGPT interface.

A New Era of Conversational Shopping

The updated ChatGPT now provides users with product recommendations across categories such as fashion, beauty, home goods, and electronics. When users inquire about specific products, ChatGPT responds with detailed product cards featuring images, prices, star ratings, and direct links to purchase pages. These results are generated organically, without the influence of paid advertisements or sponsored content.

Users can interact with ChatGPT in natural language, asking questions like, “What are the best noise-cancelling headphones under £200?” In response, ChatGPT offers curated suggestions, complete with product details and reviews sourced from various platforms, including Amazon, Best Buy, and Reddit.

Accessibility and User Experience

This shopping feature is available to all ChatGPT users, including those on Free, Plus, and Pro tiers, as well as users who are not logged in. The integration aims to provide a seamless shopping experience by consolidating product research and purchasing steps within a single platform.

While ChatGPT facilitates product discovery and comparison, the final purchase is completed on the retailer’s website. OpenAI has clarified that it does not currently earn revenue from these product links and has no immediate plans to monetise this feature.

Future Developments

OpenAI plans to further enhance the shopping experience by integrating ChatGPT’s memory feature. This will enable the AI to remember user preferences and provide more personalised product recommendations over time. However, this memory integration will not be available in regions with stricter privacy regulations, such as the European Economic Area and the United Kingdom.

As ChatGPT continues to evolve, this new shopping functionality represents a significant step toward transforming the way users interact with online retail—offering a more intuitive and conversational approach to finding and purchasing products.

Source: GLO

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