Emirates has invested AED 85 million to install more than 200 biometrics-enabled cameras across Terminal 3, Dubai International (DXB) – allowing more customers to pass through Check-In, Immigration, Boarding Gates, Lounges and board the aircraft, simply by facial recognition, with a quick and easy registration on Emirates app.
(Image Source)
EmiratesEmirates has invested AED 85 million to install more than 200 biometrics-enabled cameras across Terminal 3, Dubai International (DXB) – allowing more customers to pass through Check-In, Immigration, Boarding Gates, Lounges and board the aircraft, simply by facial recognition, with a quick and easy registration on Emirates app.
Eliminating the need to take out a passport and boarding pass at various points in the airport, the new biometrics initiative is a collaboration between Emirates and the General Directorate of Identity and Foreigner Affairs Dubai (GDRFAD), that reduces processing time significantly for all registered customers. The powerful cameras can recognise the biometric profile of a customer from one metre away, allowing customers to walk swiftly through areas where they used to have to pause and show documents.
Whether visiting the UAE or as a resident, any Emirates customer can sign up for the swift and secure biometrics services on the Emirates app, at the Self-Service Kiosks at the airport, or at Check-In desks. Consenting to Emirates Biometrics Registration once, allows customers to skip queues and speed through the airport every time they travel, choosing the route of the dedicated Biometric Zones when flying to and from Dubai International (DXB).
Adel al Redha, Emirates’ Deputy President & Chief Operating Officer said;
‘With our latest Biometrics Path development, Emirates has invested in further innovations to enhance the customer travel experience, providing remarkable speed, efficiency, and accuracy at Terminal 3 in Dubai International Airport. Since 2017, we have been working in collaboration with the General Directorate of Identity and Foreigners Affairs – Dubai to upgrade our equipment and implement the latest technologies, ensuring that our customers enjoy a world-class, seamless journey.’
Commenting on the collaboration, H.E. Lieutenant General Mohammed Ahmed Al Marri, Director General of the General Directorate of Identity and Foreigners Affairs – Dubai, said:
‘At GDRFA Dubai, innovation has long been part of our DNA and a cornerstone of our services. Over the years, we have integrated artificial intelligence and biometric technologies to make travel through Dubai faster, safer, and more intuitive. Our partnership with Emirates continues this path of excellence, reflecting the spirit of collaboration that defines Dubai’s government and private sectors. Together, we are shaping a seamless travel experience that embodies reputation of the United Arab Emirates in general, and Dubai in particular, for efficiency, hospitality, and digital governance.’
How Emirates Customers can use Biometrics at DXB
Step 1: Register
Customers can register using the Emirates app, or in person at check‑in desks in Dubai. Customers must be 18 years or above to register and each customer must register individually. Using the Emirates app to complete registration takes only a few minutes. Customers are required to be members of Emirates Skywards and need to simply scan their passport, ensure all passport details match their Emirates Skywards profile, and provide consent for Emirates to use details stored in the UAE General Directorate of Identity and Foreigners Affairs database.
Step 2: Enjoy a Biometric check-in
Once a customer is registered, they can use biometric facial recognition to check‑in at kiosks whenever they fly from Dubai. Customers will soon be able to use biometrics at Connections when transferring to another Emirates flight.
Step 3: Breeze through Biometric Smart Gates in Dubai
Emirates customers can also skip queues at Immigration by using the GDFRAD-managed Smart Gates at Emirates Terminal 3, every time they arrive and depart from Dubai. Customers just need to step into the Smart Gate, wait for a quick photo, and continue to security or baggage collection in seconds. Customers can use the Smart Gates if they are a UAE citizen or resident, or a GCC national, or visa on arrival visitor with a biometric passport.
Step 4: A seamless Biometric entry to the Emirates Lounge
Emirates customers eligible for Lounge access, may enter the lounge at Concourse B through facial recognition at five entry points. Registered customers simply approach the gate, look at the camera, and walk through to the lounge to enjoy a wide range of chef-crafted dishes and beverages, and world-class facilities.
Step 5: Speedy Biometric boarding
There is no need for registered biometrics customers to reach for their boarding pass, as they can board faster with biometric facial recognition. Some of Emirates departure gates on Concourses A, B and C have biometric boarding, with more coming soon.
Process and Consent for Emirates Biometric Registration
If a person has visited Dubai before, or is a resident of Dubai, and has a biometric record with the General Directorate of Identity and Foreigner Affairs Dubai (GDRFAD), Emirates can match their facial image against their GDRFAD profile once the person registers. If the person does not yet have a GDRFAD profile, Emirates can create a temporary biometric profile to register consent for Emirates Biometrics. Once the person enters Dubai, the temporary profile will be converted to a GDRFAD profile and Emirates will use that next time they fly to and from Dubai. A GDRFAD profile is a digital profile created and managed by GDRFAD when a customer visits Dubai.
(Image Source)
(Image Source)
(Image Source)
Source & Images: Emirates
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
